shop terms
PRODUCT INFORMATION
ceramic knot is sturdy enough for casual wear, but due to the nature of the material, should be treated with care. Each knot is formed by hand, so please allow for some variation between pieces.
Brass and copper jewelry is cut and forged by hand, so please allow for some variation between pieces. The patina on pieces will naturally change overtime and can be polished for desired appearance.
SHIPPING
All items are in stock and ready to ship to the US and Canada. Orders are processed and mailed within 3-5 business days of receiving payment. If you have a special shipping requests or would like to place an international order (besides Canada) please send an e-mail to elise@oatmeal-shop.com to discus shipping options.
Your order will be shipped via USPS is expected to arrive within a week after shipping, though delivery dates are not guaranteed.
All items are shipped USPS Priority EXCEPT enamel pins and orders going to Canada, which are shipped first class
RETURNS
We would like for you to be happy your purchase, so if you don't love an item please email us to start the returns process within 14 days of delivery. Once your return is received and inspected, a credit for the total amount excluding original shipping cost will automatically be applied to your original method of payment. Customers are responsible for all shipping and handling costs for their returns back to OATMEAL